Privacy & Cookie Policies

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PRIVACY POLICY

This privacy policy sets out how “Lokeicia’s Luxury Hair” collects, uses, and discloses information that we collect from you when you visit our website or when you contact us using our email address.

1. PERSONAL DATA WE COLLECT

We collect personal data from you when you shop through our website or contact us using our email address. The types of personal data we collect may include your name, email address, phone number, and any other personal data you choose to provide us with.

2. HOW WE USE YOUR PERSONAL DATA

We use your personal data to respond to your inquiries, to provide you with customer service, and to improve our website and services. We may also use your personal data for marketing purposes, but only if you have given us your consent to do so.

3. SHARING YOUR PERSONAL DATA

We do not sell, trade, or otherwise transfer your personal data to third parties. However, we may share your personal data with service providers who perform services on our behalf, such as website hosting, email delivery, and analytics.

4. HOW WE PROTECT YOUR PERSONAL DATA

Appropriate measures are taken to ensure the security of your personal data. Industry-standard security technologies and procedures are used to protect your personal data from unauthorized access, use, or disclosure.

5. YOUR RIGHTS

You have certain rights with respect to your personal data, including the right to access, correct, and delete your personal data. You also have the right to object to the processing of your personal data and to withdraw your consent to the processing of your personal data at any time.

6. CHANGES TO THIS POLICY

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website. You should review this policy periodically for any changes.

If you have any questions or concerns about this policy or our use of your personal data, please contact us at our email address.

COOKIES POLICY

This Cookies Policy explains how “Lokeicia’s Luxury Hair” (“we,” “us,” or “our”) uses cookies and similar technologies to collect and process information about you when you visit our website.

What are cookies? 

Cookies are small text files that are placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They allow the website to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

What types of cookies do we use? 

We use the following types of cookies on our Website:

· Essential cookies: These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our website may not work properly as a result.

· Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

· Functionality cookies: These cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

· Targeting/advertising cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

Third-party cookies 

We may use third-party cookies on our website, which may include (but are not limited to):

· Google Analytics: This service uses cookies to collect information about how visitors use our website, including the number of visitors, where they came from, and the pages they visited. This information is used to improve our website and services.

· Facebook Pixel: This service uses cookies to collect information about your browsing behaviour on our website, which is used to show you targeted advertising on Facebook.

· Twitter Pixel: This service uses cookies to collect information about your browsing behaviour on our website, which is used to show you targeted advertising on Twitter.

· Instagram Pixel: This service uses cookies to collect information about your browsing behaviour on our website, which is used to show you targeted advertising on Instagram.

You can manage cookies through the settings of your browser. You can also use third-party tools to opt out of certain types of cookies. For more information about managing cookies, please visit www.allaboutcookies.org/manage-cookies/.

If you have any questions about this Cookies Policy, please contact us via our email.

Changes to this policy 

We may update this Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. You are advised to review this policy periodically for any changes.

Effective date: 08 May 2025.

Completing your order via our website means you have read, understood and accepted all policies and our terms & conditions.